Shipping policy

Thank you for shopping with Komic Kulture. Every order helps support our brand, and we appreciate your patience while we prepare your items for shipment.

-Order Processing-

Most orders are processed within 3–7 business days after payment has been received. During new collection launches, restocks, collaborations, holidays, or promotional events, processing times may be extended.

Once your order has been shipped, you will receive a confirmation email with tracking information.

-Shipping Times-

Estimated delivery times after your order has been shipped:

  • United States: 7-18 business days
  • International: 7–21 business days (depending on destination and customs processing)

!!!(Please note that shipping times are estimates and are not guaranteed)!!! We appreciate your patience.

-Shipping Rates-

Shipping costs are calculated at checkout based on your delivery address and selected shipping method.

From time to time, Komic Kulture may offer free shipping promotions. These offers will be announced on our website or social media and are subject to any stated terms.

-Incorrect Shipping Information-

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered and your order has not yet shipped, please contact us immediately. Once an order has been shipped, we cannot guarantee that address changes can be made.

Orders returned due to an incorrect or undeliverable address may require additional shipping charges before they can be resent.

-Lost, Stolen, or Delayed Packages-

Komic Kulture is not responsible for packages that are lost, stolen, or delayed after they have been handed over to the shipping carrier.

If your tracking indicates your package has been delivered but you have not received it, please contact the shipping carrier first. If you still need assistance, contact us and we’ll do our best to help.

-International Orders-

International customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country. These charges are not included in your purchase price or shipping cost.

-Damaged Shipments-

If your order arrives damaged, please contact us within 7 days of delivery and include:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the packaging

We’ll work with you to find the best possible resolution.

Questions?

If you have any questions about your shipment or order, please contact us through the Contact page on our website. We appreciate your support and thank you for being part of the Komic Kulture movement.

support@komickulture.com