Refund policy

At Komic Kulture, every collection is produced in limited quantities to maintain the exclusivity of our brand. Because of this, please review your order carefully before completing your purchase.

-All Sales Are Final-

Unless otherwise required by law, all sales are final. We do not accept returns or issue refunds for:

  • Incorrect size selection
  • Change of mind
  • Buyer’s remorse
  • Items purchased during limited drops, collaborations, or promotional releases

Please refer to our sizing information before placing your order.

-Exchanges-

We only offer exchanges when:

  • You received the wrong item.
  • Your item arrived damaged or defective.

To request an exchange, you must contact us within 7 days of receiving your order.

Please include:

  • Your order number
  • A description of the issue
  • Clear photos of the item and any damage
  • Photos of the packaging (if applicable)

If your request is approved, we will provide instructions for the exchange process.

-Limited Collections & Exclusive Releases-

Many Komic Kulture products are produced as limited-edition releases and may not be restocked.

If a replacement item is unavailable, we may, at our discretion:

  • Offer store credit equal to the purchase price, or
  • Issue a refund if a suitable replacement cannot be provided.

-Return Conditions-

If we authorize a return or exchange, the item must be:

  • Unworn and unwashed
  • Free from stains, odors, or damage
  • In its original condition
  • Returned with original tags and packaging, if applicable

Items that do not meet these requirements may be refused.

-Non-Returnable Items-

The following items cannot be returned or exchanged unless they arrive damaged or incorrect:

  • Limited-edition collections
  • Collaboration releases
  • Items marked “Final Sale”

-Incorrect Shipping Address-

Customers are responsible for entering the correct shipping address during checkout.

Orders returned due to an incorrect or incomplete address may require additional shipping charges before they can be resent.

-Refunds-

If a refund is approved due to an error on our part or another qualifying circumstance, it will be issued to your original payment method.

Please allow 5–10 business days after the refund is processed for it to appear on your account, depending on your financial institution.

Contact Us

If you have questions regarding your order or believe you received an incorrect or defective item, please contact us through the Contact page on our website. We are committed to making things right whenever possible and appreciate your support of Komic Kulture.

support@komickulture.com